Cancellation Policy | Bodrum Holiday Rentals and Villas
İptal Politikaları
Up to 30 days prior to check-in, 50% refund excluding service fee
The service fee is not refundable.
If the guest requests the cancellation of the reservation up to 30 days before the check-in date, 50% of the payment made for the reservation will be refunded. (* Service fee is not refundable)
If the job has remained less than 30 days on the date of entry, the full payment will not be refunded.
If the guest does not make the remaining payment until the deadline determined for the reservation, Bodrum Villa has the right to cancel the reservation and cancel the reservation without refunding the service fee and, if any, the deposit payment.
Extra payments such as electricity, water and natural gas consumption, cleaning and deposit fees stated in the content of the advertisement are not collected by Evoteli.com. If there is an extra service or expense payment made by the customer to the advertiser as above, the refund will be made between the advertiser and the customer.
1 If the customer or host has a complaint about the accommodation / reservation, Evoteli.com must be notified within 24 hours after the entrance.
2 When necessary, Bodrum Villa mediates for all disputes and problems and has the right to make the final decision.
The service fee charged for 3 Bodrum Villa reservation is non-refundable.
4 All taxes that may arise from the reservation are not refundable.50% refund, excluding service fee, up to 60 days before check-in
Bodrum Villa service fee is not refundable.
If the guest requests the cancellation of the reservation up to 60 days before the check-in date, 50% of the payment made for the reservation will be refunded. (* Service fee is not refundable)
If the job is less than 60 days at the check-in date, the full payment will not be refunded.
If the guest does not make the remaining payment until the deadline determined for the reservation, Bodrum Villa has the right to cancel the reservation and cancel the reservation without refunding the service fee and, if any, the deposit payment.
Extra payments such as electricity, water and natural gas consumption, cleaning and deposit fees specified in the advertisement content are not collected by Bodrum Villa.
If there is an extra service or expense payment made by the customer to the advertiser as above, the refund will be made between the advertiser and the customer.
1 If the customer or host has a complaint about the accommodation / reservation, Evoteli.com must be notified within 24 hours after the entrance.
2 When necessary, Bodrum Villa mediates for all disputes and problems and has the right to make the final decision.
3 The service fee charged for 3 Bodrum Villa reservation is non-refundable.
4 All taxes that may arise from the reservation are not refundable.COVID-19: Important for customers with upcoming bookings
We're getting great news that restrictions are starting to loosen at some destinations and you can travel again. We know there are some places you still can't visit, but the situation changes every day. That's why we're taking a closer look at what's going on to help you manage your stay.
If you want to change or cancel your reservation, please go to "Your reservations" and select "View reservation".
We would like to inform you that we are also working to meet the needs of our customers whose accommodation plans have been affected by the COVID-19 outbreak and whose travel dates have passed. Thank you for your understanding.
Customers who book at the refundable rate can visit our Customer Service Portal to make changes or cancel them.
Thank you for your understanding.
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